Thank you for choosing ByteBrand for your digital marketing service needs. We are committed to providing high-quality services and ensuring your satisfaction. This Refunds Policy outlines the process and conditions for requesting refunds. Please read this policy carefully to understand your rights and responsibilities.
1. Refund Policy:
Refunds for our digital marketing services are considered in the following situations:
- If our services have not been initiated or rendered due to unforeseen circumstances or at the client’s request.
- If there is a genuine dissatisfaction with the quality of our services, as determined by ByteBrand.
2. Requesting a Refund:
To initiate a refund request, clients must contact us at bytebrandofficial@gmail.com within 3 days from the date of service delivery or contract signing, whichever is applicable. The refund request should include a detailed explanation of the reason for the request.
3. Refund Evaluation and Approval:
All refund requests will be carefully evaluated by our team. We will consider factors such as the nature of the services provided, the client’s expectations, and the validity of the request. Approval of a refund is at the discretion of ByteBrand.
4. Refund Amount:
If a refund is approved, the refund amount will be determined based on the services rendered and any expenses incurred by ByteBrand up to that point. We reserve the right to deduct a reasonable administrative fee to cover administrative and processing costs.
5. Refund Processing Time:
Once a refund is approved, we will process it within 7 business days. The time it takes for the refund to appear in the client’s account may vary based on the client’s financial institution.
6. Refund Method:
Refunds will be issued using the same payment method used for the original transaction. If the original payment method is not available, alternative arrangements will be made.
7. Contact Us:
For refund requests or inquiries, please contact us at bytebrandofficial@gmail.com. Our customer support team is available to assist you with any questions or concerns.
Please note that this policy is specific to ByteBrand’s digital marketing services and does not apply to any physical products. By engaging with our services, you acknowledge reading and understanding our refund policy and agree to abide by its terms.
ByteBrand
I-10/1, Islamabad, Pakistan
We strive to provide fair and transparent refund processes to ensure your satisfaction with our digital marketing services. If you have any questions or need further assistance, please don’t hesitate to reach out to us.